cery88Privacy Policy

When you install cery88 on Android or access it through your iOS browser, we collect information necessary to secure your account, process your deposits and withdrawals, and prevent fraud. This page describes what we collect when you use cery88 and how we keep that data protected.

We at cery88 take data privacy seriously. Your personal information—your name, date of birth, payment details—is encrypted and stored securely. We do not sell your information to advertisers or data brokers. We share your data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and regulatory authorities when required by law.

This policy applies to all cery88 users regardless of location—whether you access from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or elsewhere in supported jurisdictions. Our servers may sit outside your jurisdiction, but your data is protected under our encryption standards.

What Data We Collect on cery88

We collect information in two categories: account data and activity data. Account data includes your full legal name, date of birth, email address, phone number, and government ID number. We ask for this during account setup and before your first withdrawal or above-threshold deposit.

Payment data includes your chosen payment method—your DANA wallet ID, e-wallet account number, mobile banking phone number, local payment account, online payment account, e-wallet wallet reference, or bank account details for mobile banking, local payment, online payment, e-wallet transfers. This is encrypted immediately upon entry and never stored in plain text.

Activity data includes your login history, bets placed, games played, deposits, withdrawals, account balance changes, and support tickets. We record when you log in, from which device, and whether your login came from a new location. This helps us detect unauthorized access to your account.

How We Use Your Data on cery88

We use your data for five main purposes. First, account management—we use your name, ID, and contact details to create your account, verify your identity, and send you account notifications. Second, payment processing—we send your payment information to online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet to process deposits and withdrawals. Third, fraud prevention—we analyze login patterns and transaction behavior to detect unauthorized access or unusual withdrawal requests.

Fourth, compliance—we retain records as required by law to demonstrate we conducted identity verification (KYC) and anti-money-laundering checks. Fifth, customer support—we review your activity history to assist with account questions, dispute claims, or technical issues.

We do not use your data for marketing to other companies. We do not build marketing profiles or sell your information to third parties. If we send you service notifications about deposit confirmations, withdrawal status, or security alerts, these come from cery88 directly and are not shared with advertisers.

Our Third-Party Processors

We work with payment processors who handle deposits and withdrawals. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, those companies process your e-wallet transaction and receive your transaction ID. When you use online payment, e-wallet, mobile banking, or local payment virtual accounts, your bank processes the transfer. We do not control how those processors store your data—their privacy policies apply in addition to ours.

End-to-End Encryption

We encrypt your payment information from the moment you enter it until it reaches our secure server. Even our support team cannot see your full payment details.

Data Retention

We keep your account data for as long as your account is active. After closure, we retain records for five years to comply with regulatory requirements.

Processor Agreements

We require online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to maintain security standards equivalent to our own.

Your Rights on cery88

You have the right to access your data. Log into your account to view your account details, login history, transaction history, and payment methods. You can download a copy of this data at any time through your account settings.

You have the right to correct your data. If your name, email, or phone number on file is incorrect, update it through your account settings or contact our support team. Changes to legal name or ID may require re-verification.

You have the right to delete your account. When you close your account, we remove your login credentials and access permissions. Account data and transaction history are retained for five years for regulatory compliance, then permanently deleted.

Cookies and Tracking

We use cookies to remember your login session and your account preferences. These are strictly necessary for cery88 to function—without them, you would need to log in every time you refresh the page. We do not use cookies for tracking or advertising.

Our analytics track page views and user flows to help us improve cery88—for example, identifying which payment methods are used most, or which games are most popular during Liga 1 season or Piala Indonesia tournaments. This data is aggregated and does not identify individual users.

Data Breaches and Security Incidents

If a data breach occurs—such as unauthorized access to our servers—we notify affected users by email within 72 hours. We also notify regulatory authorities as required by law. We will describe what data was accessed, steps we took to secure it, and what actions you should take to protect your account.

If you notice unauthorized activity on your account, change your password immediately and contact our support team. We monitor for unusual logins and can freeze your account if we detect a breach attempt.

Data Retention and Account Closure

We keep your account data as long as your account is active. If you close your account, we retain your account details, transaction history, and payment records for five years. This is required by regulatory authorities to verify we conducted proper identity verification and anti-money-laundering screening. After five years, your data is permanently deleted from our systems.

We retain cookies and session logs for 90 days after your last login, then delete them. We retain customer support chat logs for two years, then delete them. We do not retain marketing or behavioral tracking data.

International Data Transfer

Our servers may be located outside your jurisdiction. By using cery88, you consent to your data being stored, processed, and transferred internationally. We ensure all data transfers comply with encryption and security standards equivalent to those in your home jurisdiction.

Changes to This Privacy Policy

We may update this policy from time to time. If we make material changes to how we collect or use your data, we will notify you by email at least 30 days before the change takes effect. Continued use of cery88 after that date constitutes your acceptance of the updated policy.

Contact cery88

If you have questions about this privacy policy, your data, or how we protect your information, contact our support team via email, phone, or live chat. We are available to assist users in all supported regions. We will respond to privacy inquiries within five business days.

Services are available only where applicable local law permits. This privacy policy is governed by the law of the jurisdiction where cery88 is registered. Any dispute regarding data privacy is subject to that jurisdiction's courts.